We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are very pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2017.
Crwys, Hafod y Mor - April 2019
“Powells Cottages were so easy to deal with and gave excellent personal service. We had a lovely weekend in a flat in Tenby and would definitely use Powells again. (In fact we had had to cancel our previous booking in another flat due to a family bereavement and Powells were so helpful and considerate that we made a deliberate choice to book with them again.)”