We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are very pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2017.
Mussell Reach - September 2019
“Very quick and easy handover of the keys and directions to the apartment. We had a small issue with the property which was dealt with immediately and very efficiently by the office staff.”
Beachway House - August 2019
“Have booked with Powells on numerous occasions, the booking process is easy, website comprehensive and easy to use the only reason I have not put excellent is if you encounter problems whilst at your property they are not the quickest to rectify the situation.”